FAQ

If I want to pay with Amazon Pay, what should I write in the notes section?
What if I need a receipt?
Please let me know the areas where delivery and time specifications cannot be specified.
How much is the fee for convenience store payment?
How can I pay at a convenience store?
I can't find the email with payment instructions for convenience store payment.
What should I do if the expiration date for my convenience store payment has passed?
Do you offer wrapping and message card services?
Is it possible to change the details of my order, such as changing the delivery address?
Can I cancel after purchase?
I received the product, but why is there a slip attached directly to the product?
Please tell me the expiration date.
Is it possible to purchase at Yokohama store and Tokyo store? How can I make a reservation?
What is in-store pickup?